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Can't open PDF docs in Firefox; can open them in safari.

lnfiii
lnfiii
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Online with bank for old statement. Required update of acrobat. Did it. Tried again - message mandatory update required came up. Selected download and message came up - update failed. Tried several times. Went to Safari and could downloaded all PDF docs. What have I managed to do now?

Online with bank for old statement. Required update of acrobat. Did it. Tried again - message mandatory update required came up. Selected download and message came up - update failed. Tried several times. Went to Safari and could downloaded all PDF docs. What have I managed to do now?

Modified by lnfiii

All Replies (3)

Matt_G
Matt_G
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Hi Infiii,

Have you looked at the View PDF files in Firefox or choose another viewer Knowledge Base article? There is a lot of useful information in there. It actually lists two different plugins to try for opening PDF files. I'd try both of them just to be safe.

Hopefully this helps!

ytechsupport
ytechsupport
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update ur flash player and try it again.

ytechsupport
ytechsupport
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update ur flash player and try it again. http://www.ytechsupport.com/