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upgrade of firefox 9 did not keep bookmarks and settings.

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just as stated in question. upgrade to firefox 9 has lost all settings and bookmarks. Is there any way to retrieve them?

thanks, Curiousdumpling

just as stated in question. upgrade to firefox 9 has lost all settings and bookmarks. Is there any way to retrieve them? thanks, Curiousdumpling

Chosen solution

Possibly Firefox created a new profile with the update. If so, you should be able to find the old one.

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Chosen Solution

Possibly Firefox created a new profile with the update. If so, you should be able to find the old one.

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thanks so much!!