Crashes and won't restart.
Firefox crashes and won't restart. I joined a Citrix goto web meeting this morning and firefox crashed. I noticed it has upgraded to v8 also. I can no longer run firefox at all. Shutdown my iMac and restarted, still won't run. It remains unresponsive. Help!!
Mac OSX 7.2
All Replies (1)
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
See:
- http://kb.mozillazine.org/Firefox_crashes
- https://support.mozilla.com/kb/Firefox+crashes
- https://support.mozilla.com/en-US/kb/latest-firefox-issues
If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.
See: