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Firefox crashes

  • 1 reply
  • 6 have this problem
  • 5 views
  • Last reply by cor-el

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Firefox will not open on start (even with Safe Mode enabled). No changes made in last session which ended just 5 minutes prior to issue beginning.

Firefox will not open on start (even with Safe Mode enabled). No changes made in last session which ended just 5 minutes prior to issue beginning.

All Replies (1)

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There are quite some crash reports with that signature:

Looks that it is related to the layout or scrolling a container, but if Safe mode doesn't help then hardware acceleration isn't causing it.

Are you using a special Windows theme or otherwise made changes?