Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

unable to connect

  • 1 reply
  • 2 have this problem
  • 9 views
  • Last reply by cor-el

unabletoconnect
unabletoconnect
more options

Since two days ago, firefox, my browser of choice is unable to connect. i tried the website solutions to no avail.

it may be that is blocked via the firewall somehow -- how do i check that and undo?

This is what i get:

Unable to connect







Firefox can't establish a connection to the server at www.google.com. 





   *   The site could be temporarily unavailable or too busy. Try again in a few
         moments.

   *   If you are unable to load any pages, check your computer's network
         connection.

   *   If your computer or network is protected by a firewall or proxy, make sure
         that Firefox is permitted to access the Web.
Since two days ago, firefox, my browser of choice is unable to connect. i tried the website solutions to no avail. it may be that is blocked via the firewall somehow -- how do i check that and undo? This is what i get: Unable to connect Firefox can't establish a connection to the server at www.google.com. * The site could be temporarily unavailable or too busy. Try again in a few moments. * If you are unable to load any pages, check your computer's network connection. * If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: