browser stuck on restore session
I can't do anything on Firefox right now. Everytime I try and open the browser it goes to restore session, then nothing happens. My cursor becomes a waiting signal, and nothing changes. I have reinstalled and it just keeps going back to restore session. I can't do anything because I can't click anything. I have Mac 0sx 10.4 so I can't upgrade. please help I've had firefox for years and no problems, I don't want another browser.
All Replies (3)
Try the Firefox SafeMode.
https://support.mozilla.com/en-US/kb/Safe%20Mode#os=mac&browser=fx35
Hopefully that will work for you, since you're using an old, unsupported version of Firefox.
It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.
Delete the files sessionstore.js [2] and sessionstore.bak in the Firefox Profile Folder.
- Help > Troubleshooting Information > Profile Directory: Open Containing Folder
- http://kb.mozillazine.org/Profile_folder_-_Firefox
If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.
Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).
See also:
can't click on anything even the firefox menu just get a waiting cursor.