Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I accidentally deleted my password, now it will not keep it!

  • 4 replies
  • 2 have this problem
  • 11 views
  • Last reply by cor-el

more options

I have a site that I go to all the time. It requires a password. Firefox remembered my password. Then my password expired, I was asked to change it. When I did I did not get asked by firefox to update my saved password. As a result every time I entered this website I had to retype my password. I went to Tools, Options, Security, and clicked on Saved Passwords (Yes the remember password box is checked), in that screen I accidentaly removed my saved password. Now I cannot get firefox to re-save my password at all. Need help.

I have a site that I go to all the time. It requires a password. Firefox remembered my password. Then my password expired, I was asked to change it. When I did I did not get asked by firefox to update my saved password. As a result every time I entered this website I had to retype my password. I went to Tools, Options, Security, and clicked on Saved Passwords (Yes the remember password box is checked), in that screen I accidentaly removed my saved password. Now I cannot get firefox to re-save my password at all. Need help.

All Replies (4)

more options

Unfortunately sites have learned to block Firefoxes ability to save Passwords I assume this is one of those sites. Read this link about it.

https://support.mozilla.com/en-US/kb/make-firefox-remember-usernames-and-passwords
more options

It worked prior to me deleting my saved password. I opened this website, for the first time, on another computer (also using firefox) and it allows me to save it. This was not an issue until I accidentally removed it from my saved passwords list.

more options

Well then I would say read threw the link I gave you to see if you can reset it.

more options

Make sure that you do not run Firefox in permanent Private Browsing mode.

  • https://support.mozilla.com/kb/Private+Browsing
  • You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
  • To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Permanent Private Browsing mode"

The website may be using autocomplete=off to prevent Firefox from saving the name and password.
You can remove autocomplete=off with a bookmarklet to make Firefox save the name and password.