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Not recognizing DoD Certificates

  • 3 replies
  • 8 have this problem
  • 7 views
  • Last reply by cor-el

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Not being able to connect to the TRICARE On-Line web site, without getting the untrusted web site window from Firefox, constantly must have to add an exception in order to make the connection to this web site.

Not being able to connect to the TRICARE On-Line web site, without getting the untrusted web site window from Firefox, constantly must have to add an exception in order to make the connection to this web site.

All Replies (3)

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You need the root certificate CA-2 and the intermediate certificate CA-17 for this site.

I think that those certificates should be installed by default on Mac.

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I got to this site but there is not CA-17 certificate/authorities. My problem is that the CA-2 is in my KeyChain but it does show up in the authorities list in Firefox and I don't know why.

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You can get the root certificates via the above posted links, but the intermediate certificate are only available for a Windows installation and not for Mac or Windows.

This is the DOD CA-17 certificate

Modified by cor-el