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HP finger print technology was not picked up by firefox4....how do i get ff4 to use HP's finger print technology...it was working fine on the previous version of ff

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  • 54 have this problem
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  • Last reply by TonyE

wa2go22
wa2go22
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in my previous version of firefox, any time a userid and password were required, HP's finger print manger box came up and I was just able to swipe my finger print and the finger print manager would populate the userid and password automatically. After I installed firefox 4 the finger print manager does not come up. Not sure if firefox 4 recognizes the technology. How do I get HP's finger print manger to work on firefox 4??

Help!!!

Gary

in my previous version of firefox, any time a userid and password were required, HP's finger print manger box came up and I was just able to swipe my finger print and the finger print manager would populate the userid and password automatically. After I installed firefox 4 the finger print manager does not come up. Not sure if firefox 4 recognizes the technology. How do I get HP's finger print manger to work on firefox 4?? Help!!! Gary

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TonyE
TonyE
  • Moderator
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The company that make the fingerprint scanner for HP have abandoned it, for more details see https://support.mozilla.com/en-US/questions/799388