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Firefox web browser has lost all my bookmarks, sign ins and passwords

  • 1 reply
  • 0 have this problem
  • 4 views
  • Last reply by cor-el

Blair Milligan
Blair Milligan
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When I opened Firefox web browser it did an update today, and since then I cannot find my bookmarks, sign ins or passwords. I need help here and I am not very tech savvy at over 72 years old.

When I opened Firefox web browser it did an update today, and since then I cannot find my bookmarks, sign ins or passwords. I need help here and I am not very tech savvy at over 72 years old.

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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Did you get a prompt to enter the Primary Password and did you cancel this prompt?

Did you try to close and restart Firefox or reboot the computer?

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