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Thunderbird will not connect to comcast imap

  • 3 replies
  • 3 have this problem
  • 23 views
  • Last reply by david

Rich Dolan
Rich Dolan
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v115.7.0 I have been a user and contributor for years. OS is still Win7. I have had a IMAP connection to Comcast for years, now it will not connect. I have made sure I am using the correct password. When I start thunderbird, a secondary window pops up with the error message unable to connect. WEnt thru lots of posts but no results. One interesting said to disable IPV6 security option, but the way they described the fix was to access thry the EDIT menu then Preferences, but my system does not have Preferences under Edit.

Rich Dolan Richard.dolan@gmail.com

v115.7.0 I have been a user and contributor for years. OS is still Win7. I have had a IMAP connection to Comcast for years, now it will not connect. I have made sure I am using the correct password. When I start thunderbird, a secondary window pops up with the error message unable to connect. WEnt thru lots of posts but no results. One interesting said to disable IPV6 security option, but the way they described the fix was to access thry the EDIT menu then Preferences, but my system does not have Preferences under Edit. Rich Dolan Richard.dolan@gmail.com

All Replies (3)

david
david
  • Top 10 Contributor
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Comcast requires you allow access to third-party apps such as TB: https://www.xfinity.com/support/articles/third-party-email-access

Helpful?

dmcannon99
dmcannon99
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For me the third-party box is checked and I still cannot connect via IMAP. In addition, I can no longer send via the POP account. Everything worked fine until a few days ago...

Helpful?

david
david
  • Top 10 Contributor
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'Preferences' has been changed to 'Settings.' Some versions of Thunderbird (such as Linux) had that option on Edit menu, whereas Windows version had it on the Tools menu. Settings is also available from hamburger menu in upper right.

Helpful?

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