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where is my original profile and local folders before beta update

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  • 4 have this problem
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  • Last reply by david

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This beta update is really causing me issues and I'm rethinking using Thunderbird in the future. I am extremely frustrated my local folders are missing from this beta update and I am not sure where they are. I have found other profiles but I am not able to see the local folders anywhere. Please help. I am using windows 11

This beta update is really causing me issues and I'm rethinking using Thunderbird in the future. I am extremely frustrated my local folders are missing from this beta update and I am not sure where they are. I have found other profiles but I am not able to see the local folders anywhere. Please help. I am using windows 11

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The beta uses a different profile to avoid corrupting your release level account files. Please use the beta only to help us ensure a quality product when the final version 115 rolls out. We are not asking users to use it for all of their activity. We appreciate that your accepted the beta invitation.