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Font Corruption on Sent emails compared to Composed/Write emails

  • 44 replies
  • 1 has this problem
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  • Last reply by david

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When I compose/write a new email the text correctly displays the font and size I have selected In PREFERENCES -COMPOSITION - HTML STYLE which is Times New Roman with FONT SIZE selected as Medium.

However when I view the very same email composed with line and length and breaks fitting Times New Roman Medium in my SENT box the font and size has been changed to what appears to be a HELVETICA font with the SIZE being larger than medium and this causes sentence wraparounds and corruption of the entire appearance of the email composed/written

How and what do I set to ensure the compose/write fonts display the same in SENT/RECEIVED.

When I compose/write a new email the text correctly displays the font and size I have selected In PREFERENCES -COMPOSITION - HTML STYLE which is Times New Roman with FONT SIZE selected as Medium. However when I view the very same email composed with line and length and breaks fitting Times New Roman Medium in my SENT box the font and size has been changed to what appears to be a HELVETICA font with the SIZE being larger than medium and this causes sentence wraparounds and corruption of the entire appearance of the email composed/written How and what do I set to ensure the compose/write fonts display the same in SENT/RECEIVED.

Chosen solution

Miles, I'm never sure how you're sending messages. If you follow instructions carefully - - setting LATIN to desired font and size - setting OTHER WRITING SYSTEMS to desired font and size - setting composition for HTML to 'variable width' and medium font (You can see this when composing if the font 'variable width' is shown, not times roman. )

then your recipients would see your mail in their font and size, not yours. But if they are seeing your messages in your font and size, then you are sending HTML with times roman set as default. Can you post that outgoing mail showing source code? That may confirm what you're doing.

And, if you do send in HTML, one of the downsides is that responses may be different, because in HTML you will receive messages based on THEIR chosen font size. The downside of HTML (with email clients other than TB) there is ALWAYS a default font size, so recipients are always seeing mail as the sender prefers. I would like to help you wrap this up, so please send a message to me directly at dskirk at gmail dot com and then we can wrap this up more quickly.

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Miles, thanks very much for finding a partial solution to what is obviously a bug. I went directly to setting the minimum to 16 and used Arial as the font. The font was the same size in both the Composition window and all other places: draft, sent, received. That's certainly a major improvement, but not a complete work-around. The main problem remaining is that my signature, normally smaller than other text, is now the same size. Also, you cannot make the text smaller. Of the choices--tiny, small, medium, large, extra large, huge--medium is checked by default and only extra large and huge make any difference. David, I am not clear what you mean when you say the settings for Latin and Other Writing Systems affect only plain text. The minimum font size is among those settings and clearly affects what you see. Richard

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Richard, I was referring to the font itself. I found that if I set the font in Latin and did not also set in in Other Writing Systems, that plain text emails did not show the font, other than in compose window, and neither had any effect whatever for HTML files, where HTML tags make the decision. On the sig, you could put HTML tags in the sig to force the look you want. And I still hold that attempting to control what recipients see is a shot in the dark. You, Miles, and I are seeing a degree of consistency because that is what we want to see in these discussions. But the settings in TB make it easy to override them, and God-only-knows what other email clients show. Still, I wish you every success in your pursuits. david

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Final thought for Richard's signature component. I created a quick HTML sig with intent that, regardless of how the message is resized, the sig component size should adjust accordingly. That is, if font of message is displayed larger, then the sig will as well. I attached a rough sample and source code.

Richard M. Rubin, PhD
President, George Santayana Society
2135A Alfred Ave - St Louis MO 63110 USA
(314) 772-3676 cell phone: (314) 914-0408

Sometimes, my examples don't come through properly, but I hope this does. Use as you wish.

With that, I will sign off. david

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Oops. HTML code wasn't included. I will send via email.

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