Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

SPAM FOLDER

  • 2 replies
  • 2 have this problem
  • 74 views
  • Last reply by Toad-Hall

more options

My spam folder in Thunderbird email has disappeared. How can I get it back? Thank you

My spam folder in Thunderbird email has disappeared. How can I get it back? Thank you

Chosen solution

As you used the word 'Spam', I'm assuming this is an IMAP mail account.

Try to resubscribe to see that folder. Right click on imap mail account name in Folder Pane and select 'Subscribe' Click on 'Refresh' Select the 'Spam' folder in the list click on 'Subscribe' click on 'OK'

Read this answer in context 👍 0

All Replies (2)

more options

Check you have the settings to display all the folders: View > Folders > All

more options

Chosen Solution

As you used the word 'Spam', I'm assuming this is an IMAP mail account.

Try to resubscribe to see that folder. Right click on imap mail account name in Folder Pane and select 'Subscribe' Click on 'Refresh' Select the 'Spam' folder in the list click on 'Subscribe' click on 'OK'