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ForeFox 92.0 crashes frequently

  • 1 reply
  • 1 has this problem
  • 19 views
  • Last reply by TyDraniu

Paul
Paul
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I use Win 10 desktop. Recently FF 92.0 started crashing frequently. Not sure whether this is a browser issue or whether it has anything to do with the recent Dell chip set update software.

Downgraded to FF 91.0 which do not appear crashing. However, I noted FF uses a huge amount of memory, and FF does not properly shut on Exit. Task Manager shows FF lines for about 30 seconds after exiting FF.

Is this something to do with my setup or something not right with FF?

I use Win 10 desktop. Recently FF 92.0 started crashing frequently. Not sure whether this is a browser issue or whether it has anything to do with the recent Dell chip set update software. Downgraded to FF 91.0 which do not appear crashing. However, I noted FF uses a huge amount of memory, and FF does not properly shut on Exit. Task Manager shows FF lines for about 30 seconds after exiting FF. Is this something to do with my setup or something not right with FF?

All Replies (1)

TyDraniu
TyDraniu
  • Top 10 Contributor
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  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx64Beta-aboutcrashes-unsubmitted

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.