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Firefox continuously asks for master password

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  • 1 has this problem
  • 2 views
  • Last reply by cor-el

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Hello community,

Firefox continuously asks for master password. Everything I have done does not work.

This is kind of frustrating because I have done what it is recommended and it does not work. I am about to give up on Firefox!

Does anyone have a solution?

Thank you,

Hello community, Firefox continuously asks for master password. Everything I have done does not work. This is kind of frustrating because I have done what it is recommended and it does not work. I am about to give up on Firefox! Does anyone have a solution? Thank you,
Attached screenshots

All Replies (1)

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Are you possibly using Sync as this is a possible reason to ask for the Primary Password ?

This is because the credentials to login to the Sync account are stored in the Password Manager and you need to enter the Primary Password to unlock the passwords.

See also this bug fixed for Firefox 91.0.2.

  • 1721084 - Firefox Lockwise repeatedly prompts for primary password

(please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html
)

Modified by cor-el