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Sync bookmarks - always getting wrong set back

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  • 1 has this problem
  • 17 views
  • Last reply by cor-el

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What am I doing wrong?

Here I have two computer open, both sync bookmarks. One had the new layout (with folders), the other had the old layout (without folders).

Now, I am always getting the ones without folders back. I keep deleting them, keep clicking sync. Keep getting them back.

Both computer are online continuously.

What am I doing wrong? Here I have two computer open, both sync bookmarks. One had the new layout (with folders), the other had the old layout (without folders). Now, I am always getting the ones without folders back. I keep deleting them, keep clicking sync. Keep getting them back. Both computer are online continuously.

All Replies (1)

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If you use Sync then best is to disconnect Sync temporarily during troubleshooting. You can possibly reset the password of the Sync account to wipe all data stored on the Sync server.

This can be caused by a problem with the places.sqlite and favicons.sqlite databases in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox or reboot and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

If you use Sync then best is to reconnect one device at the time and wait for the initial Sync to finish before connecting another device once you have fixed the bookmarks.