Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Computer dummy requesting help please

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by geoffchat

more options

Greetings one and all. Is there any one out there that can explain and help me fix the following problem with my emails. To day I went to check my in box, all of a sudden all emails from yesterday 02/Nov/2020 back to the 19/Oct/2020 were deleted and placed in a deleted file all with out any input from me regards with many thanks Geoff Chatfield

Greetings one and all. Is there any one out there that can explain and help me fix the following problem with my emails. To day I went to check my in box, all of a sudden all emails from yesterday 02/Nov/2020 back to the 19/Oct/2020 were deleted and placed in a deleted file all with out any input from me regards with many thanks Geoff Chatfield

All Replies (2)

more options

Greetings Geoff,

Under "Account Settings > Local Folders > Disk Space", do you have it set to automatically delete old messages? (Either by last xxx amount of emails or older than xx days?)

I hope that helps. Let me know how it goes.

Regards, BKaatz

more options

Hi BKaatz thanks for you answer but The "Don't delete any messages is highlighted " Geoff