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why won't images or videos play?

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by chicog

chicog
chicog
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For Galaxy Note 8 the video and images for some websites will not display. I have tried the recommended fixes. This happens with Fire Fox and Google browsers. No problem with YouTube videos. I do not want to rely on desktop view. This did not happen with Note 5.

For Galaxy Note 8 the video and images for some websites will not display. I have tried the recommended fixes. This happens with Fire Fox and Google browsers. No problem with YouTube videos. I do not want to rely on desktop view. This did not happen with Note 5.

Chosen solution

Hi

Have you an example of a site where this happens?

This will help us to look into this further for you.

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All Replies (2)

Paul
Paul
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  • Top 10 Contributor
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Chosen Solution

Hi

Have you an example of a site where this happens?

This will help us to look into this further for you.

chicog
chicog Question owner
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Thanks for reaching out. Problem has been resolved.