Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't figure out how to use 7-zip to install firefox

  • 2 replies
  • 2 have this problem
  • 28 views
  • Last reply by jedezell

more options

I'm trying to reloading firefox and can't seem to download the old, familiar install/save dialog box. So I've downloaded both the Firefox Setup Stub 49.0.2.exe. and the Firefox Setup 49.0.2.exe file. An extraction is completed with both exe files and both result in a 7-zip message box says "The operation completed successfully". But then nothing happens. I've got no idea what to do next.

I'm trying to reloading firefox and can't seem to download the old, familiar install/save dialog box. So I've downloaded both the Firefox Setup Stub 49.0.2.exe. and the Firefox Setup 49.0.2.exe file. An extraction is completed with both exe files and both result in a 7-zip message box says "The operation completed successfully". But then nothing happens. I've got no idea what to do next.

All Replies (2)

more options

The EXE files are self-extracting archives using a program from 7zip, but they shouldn't stall out at that point.

When you double-click the installer to start running it, does Windows immediately ask you to confirm that it's okay to run the application, and the dialog/panel shows Mozilla Corporation as the publisher?

more options

Per the above, yes.

I finally figured the solution before I received your reply. First I had to visit the 7-zip site and download their app (free download). The I opened the 7-zip file manager from the Start menu. This brought me to the Downloads path C:\Users\%username%\Downloads\Firefox Setup Stub 49.0.2\ folder and the setup-stub.exe file. By clicking on this exe file the familiar User Account Control Box opened and then the traditional Firefox installation page.

Thanks for looking into this.