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Thunderbird deleting messages

  • 2 replies
  • 1 has this problem
  • 11 views
  • Last reply by Zenos

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Messages in my inbox are getting deleted by Thunderbird I have the account in Synchronization & Storage set to 'Don't delete' the Inbox folder 'Retention policy' is also set to 'do not delete' But my messages are getting automatically deleted after 30 days. Need to fix or done with Thunderbird.

Messages in my inbox are getting deleted by Thunderbird I have the account in Synchronization & Storage set to 'Don't delete' the Inbox folder 'Retention policy' is also set to 'do not delete' But my messages are getting automatically deleted after 30 days. Need to fix or done with Thunderbird.

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You leave messages in the Inbox?

Check the retention policy of your email provider. They may be "tidying up" your inbox for you.

I'd move the messages to another folder. The Inbox is, IMHO, an unsafe place for long term storage.