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secure connection failed authenticity of the received data could not be verified when trying to connect to airport wifi website.

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  • Last reply by FredMcD

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we have a user that is at the airport trying to connected to the wifi and the access webpage returns this error "secure connection failed authenticity of the received data could not be verified"

we have a user that is at the airport trying to connected to the wifi and the access webpage returns this error "secure connection failed authenticity of the received data could not be verified"

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Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe PDF Plug-In For Firefox and Netscape 11.0.0 Adobe PDF Plug-In For Firefox and Netscape 11.0.9
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Security Issue: Update your Adobe Reader Version 2015.016.20039 Note: Other Software is offered in the download.


There is security software like Avast and Kaspersky and BitDefender and ESET that intercept secure connections and send their own certificate.

http://www.ehow.com/how_11385212_troubleshoot-reset-connection-firefox.html

https://support.mozilla.org/en-US/kb/server-not-found-connection-problem

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

http://kb.mozillazine.org/Error_loading_websites

https://support.mozilla.org/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER

This Connection is Untrusted is sometimes caused because the computer system clock is wrong. Check the time / date / time zone settings.

Modified by FredMcD