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cannot send mail from one account, password refused

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mikesan
mikesan
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Not without some considerable trial and error, I have successfully (manually) configured 3 email accounts in Thunderbird. All accounts can (and do) receive mail. One account refuses to send mail; giving an error message "could not log in, incorrect password". The account in question is an old hotmail account now handled by outlook.com.

When creating this account in Thunderbird I configured it manually using the best information I could find on the net:

Acct. Name: <myname>@hotmail.com

Outgoing server (SMTP): smtp-mail.outlook.com (port 587); Normal password; STARTTLS

Server Type: IMAP Mail Server

Server Name: imap-mail.outlook.com; (port 993).

SSL/TLS

Normal password.


Please note that I can access this account at Outlook.com (and send & receive mail) using the same password that fails in Thunderbird. Also worth mentioning: I reconfigured this account in Thunderbird to a POP3 with appropriate settings; but it still fails to send email.

Running win7x64 with Intel processorl

Many thanks for any help.

Not without some considerable trial and error, I have successfully (manually) configured 3 email accounts in Thunderbird. All accounts can (and do) receive mail. One account refuses to send mail; giving an error message "could not log in, incorrect password". The account in question is an old hotmail account now handled by outlook.com. When creating this account in Thunderbird I configured it manually using the best information I could find on the net: Acct. Name: <myname>@hotmail.com Outgoing server (SMTP): smtp-mail.outlook.com (port 587); Normal password; STARTTLS Server Type: IMAP Mail Server Server Name: imap-mail.outlook.com; (port 993). SSL/TLS Normal password. Please note that I can access this account at Outlook.com (and send & receive mail) using the same password that fails in Thunderbird. Also worth mentioning: I reconfigured this account in Thunderbird to a POP3 with appropriate settings; but it still fails to send email. Running win7x64 with Intel processorl Many thanks for any help.
Attached screenshots

Modified by mikesan