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Why does Firefox trash my previous session after I donate?

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  • 1 has this problem
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  • Last reply by FredMcD

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After I donated $10 to Firefox, it restarted with "Please Make a Donation" as my previous session. My session before I donated was gone. Not a very polite way to thank me.

After I donated $10 to Firefox, it restarted with "Please Make a Donation" as my previous session. My session before I donated was gone. Not a very polite way to thank me.

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You may have corrupt sessionstore file(s).

Type about:support in the address bar and press enter.

Under the page logo on the left side you will see Application Basics. Under this find Profile Folder. To it’s right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the sessionstore file(s). Then rename or delete them. Restart Firefox.