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Firefox crashes

  • 2 replies
  • 3 have this problem
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  • Last reply by cor-el

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On certain websites, the AMD driver stops working & shuts down Firefox. Can go a few days without it happening or 5 times in 10 minutes. Here is the last crash report:

  • bp-8eb9218b-3bfd-49ee-a87f-6bec92150527
  • Firefox 38.0.1 Crash Report [@ atidxx32.dll@0x72e57 ]
On certain websites, the AMD driver stops working & shuts down Firefox. Can go a few days without it happening or 5 times in 10 minutes. Here is the last crash report: *bp-8eb9218b-3bfd-49ee-a87f-6bec92150527 *Firefox 38.0.1 Crash Report [@ atidxx32.dll@0x72e57 ]

Modified by cor-el

Chosen solution

The crashing thread also includes references to the Shockwave Flash plugin (npswf32_17_0_0_169.dll), so check for issues with Flash as well.

Make sure that you have the latest Flash version (17.0.0.188). You can find the latest Flash player versions for Firefox on this page:

You can check for problems with current Shockwave Flash plugin versions and try this:

See also:

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All Replies (2)

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Have you tried updating your graphics driver? Upgrade your graphics drivers to use hardware acceleration and WebGL

If that fails, can you try disabling Hardware Acceleration? Turning off hardware acceleration

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Chosen Solution

The crashing thread also includes references to the Shockwave Flash plugin (npswf32_17_0_0_169.dll), so check for issues with Flash as well.

Make sure that you have the latest Flash version (17.0.0.188). You can find the latest Flash player versions for Firefox on this page:

You can check for problems with current Shockwave Flash plugin versions and try this:

See also: