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The same old hang on moving messages

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  • Last reply by Matt

Daveh110
Daveh110
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It's been about 8 months since I tried running Thunderbird. Yesterday I upgraded from 24.6 to 31.6, today I had my first hang.

It's this hang:

https://support.mozilla.org/en-US/questions/1011261

AKA

https://support.mozilla.org/en-US/questions/996609

AKA

https://support.mozilla.org/en-US/questions/1030966

AKA

https://support.mozilla.org/en-US/questions/1024460

etc.

Today I first noticed it while sending a message and having it hang forever while trying to copy it to the (local) sent folder. But as the other threads mention, once the problem happens it will show up in whatever task you perform next that moves messages - drang and drop, filters, whatever. Solution is always to stop thunderbird (sometimes then kill it in task manager) restart, and then clean up as best you can. (In the case of hanging while sending to sent, you just have to make a mental note that not all of your sent messages are in sent.)

Various threads show it on various OSs, AVs (in at least one case no AntiVirus at all), so it appears to be deep in the heart of Thunderbird.

Just thought I'd mention it in case someone is still working on TB reliability. I really like Thunderbird when it works. I wouldn't have tried it again if I didn't.

It's been about 8 months since I tried running Thunderbird. Yesterday I upgraded from 24.6 to 31.6, today I had my first hang. It's this hang: https://support.mozilla.org/en-US/questions/1011261 AKA https://support.mozilla.org/en-US/questions/996609 AKA https://support.mozilla.org/en-US/questions/1030966 AKA https://support.mozilla.org/en-US/questions/1024460 etc. Today I first noticed it while sending a message and having it hang forever while trying to copy it to the (local) sent folder. But as the other threads mention, once the problem happens it will show up in whatever task you perform next that moves messages - drang and drop, filters, whatever. Solution is always to stop thunderbird (sometimes then kill it in task manager) restart, and then clean up as best you can. (In the case of hanging while sending to sent, you just have to make a mental note that not all of your sent messages are in sent.) Various threads show it on various OSs, AVs (in at least one case no AntiVirus at all), so it appears to be deep in the heart of Thunderbird. Just thought I'd mention it in case someone is still working on TB reliability. I really like Thunderbird when it works. I wouldn't have tried it again if I didn't.

All Replies (3)

Matt
Matt
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see https://support.mozilla.org/en-US/questions/1030966#answer-726526

Daveh110
Daveh110 Question owner
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Well it's just a pop3 account and all the moves that hang are local. And when I first experienced this, I had been using Thunderbird for about 2 weeks so all folders were very small. (I've had it hand saving to my local drafts folder which is zero bytes long.) Even now since I've switched to a different client for day-to-day emailing, my Thunderbird folders are small (and compacted.)

But looking at the bugs listed in your link, I found that it is refereed to as long standing bug in 2005, and marked fixed in 2005, then there is a "repoended" bug in 2008, It's reported in 2004 and marked "RESOLVED EXPIRED"

A bug comment from 2005: "This *has* been a long standing and much reported bug; however, demanding a fix is more likely to *reduce* the chances of it getting fixed."

So I guess I probably shouldn't be expecting it to change soon and need to make due with my other client. It's too bad because some aspects of Thunderbird are really nice. I wish the other client's spam classifying was as accurate as thunderbird's.

Matt
Matt
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but from the research I did on the subject to get this far... so far it looks like it might be the operating system that never times out. An excuse perhaps, but just another layer of complexity on a subject I don't think contains a real explanation.