Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Printing a pdf document from Firefox yields a document that is about 1/2 the size of the page.

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by microsemi1

microsemi1
microsemi1
more options

When I send a 8.5"x11" pdf document to the printer from Firefox, I get a 8.5"x11" piece of paper but the text is only about 1/2 the size of the page. This same doc prints correctly using IE, Chrome and an Adobe reader.

When I send a 8.5"x11" pdf document to the printer from Firefox, I get a 8.5"x11" piece of paper but the text is only about 1/2 the size of the page. This same doc prints correctly using IE, Chrome and an Adobe reader.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

In Page Setup, in the File menu, what is the Scale set for?

microsemi1
microsemi1 Question owner
more options

When I open this particular doc, the scale drop down automatically is set to shrink to fit. If I move the setting to 100% then it redraws the doc slightly too long and chops off the footer of the page.

If I open a different doc, it automatically sets the scale to 100%. However, if I change the scale to shrink to fit, it has the same behavior as the previously mentioned document.

What appears to be going on, is that the firefox pdf rendering utility is not properly handling page that are in landscape mode. Meaning, it is re sizing the entire doc such that landscape pages fit on a portrait page. Rather than change the orientation of the landscape pages to fit on the portrait page.