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Set up sync on new mac air to work with existing desktop G5; sync enabled but nothing happens. both machines are running FF31.0 and mavericks.

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Existing mac G5 desktop running Mavericks 10.9.4 and FFox 31.0. Just got a new mac air running same OS and FFox versions. Set up sync on the new air and it said "Sync enabled. Firefox will begin syncing momentarily" and nothing happens. Ever. I have uninstalled and reinstalled Firefox on the laptop several times. Have disconnected and reconnected several times. Same thing. Any ideas? Thanks!

Existing mac G5 desktop running Mavericks 10.9.4 and FFox 31.0. Just got a new mac air running same OS and FFox versions. Set up sync on the new air and it said "Sync enabled. Firefox will begin syncing momentarily" and nothing happens. Ever. I have uninstalled and reinstalled Firefox on the laptop several times. Have disconnected and reconnected several times. Same thing. Any ideas? Thanks!

Chosen solution

  • Do you have cookies enabled?
  • How do I turn on sync logs:
  1. Open about:config and turn on: services.sync.log.appender.file.logOnSuccess and services.sync.log.logger.engine.bookmarks
  2. Restart Firefox and look at: about:sync-log
  3. Logs and error messages will be located here

pastebin.mozilla.org is handy, please set the expiration date to more than a day.

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Chosen Solution

  • Do you have cookies enabled?
  • How do I turn on sync logs:
  1. Open about:config and turn on: services.sync.log.appender.file.logOnSuccess and services.sync.log.logger.engine.bookmarks
  2. Restart Firefox and look at: about:sync-log
  3. Logs and error messages will be located here

pastebin.mozilla.org is handy, please set the expiration date to more than a day.