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Unable to Update from Version 30 to Version 31

  • 2 replies
  • 2 have this problem
  • 21 views
  • Last reply by Phil_B

Phil_B
Phil_B
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Running Windows XP Professional version 2002, with SP 3 ESET NOD32 antivirus 7


When I try to Update Firefox to Version 31 the files are downloaded but fail to instal. Error message says "failed to install".

If I try to instal version 31 from scratch the installer runs for ages downloading files then fails to complete the instalation.

Any Ideas welcome, Phil

Running Windows XP Professional version 2002, with SP 3 ESET NOD32 antivirus 7 When I try to Update Firefox to Version 31 the files are downloaded but fail to instal. Error message says "failed to install". If I try to instal version 31 from scratch the installer runs for ages downloading files then fails to complete the instalation. Any Ideas welcome, Phil

Chosen solution

Please download Firefox 31 from https://www.mozilla.org/en-US/firefox/all/ and install it.

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All Replies (2)

user633449
user633449
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Chosen Solution

Please download Firefox 31 from https://www.mozilla.org/en-US/firefox/all/ and install it.

Phil_B
Phil_B Question owner
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Thanks Tyler,

That download installed flawlessly.

Many Thanks, PhilB