Firefox Community Forum

hello, i heard that firefox released a free vpn plan, i tried to access it via the toolbar but it asked me to install the app (pic 1), after i installed the app it asked me to select a plan but there isn't a free option (pic 2). the firefox vpn won't allow me to proceed unless i select a plan (pic 3). so how to i get access to the free plan?

I've recently noticed that the minimize button on the top right of the screen is missing, all I have is the close app button and a drop down. I'm on Bazzite, I have the sidebar disabled, I've already done a refresh. The only thing I really haven't done is a full uninstall then reinstall, but I wanted to see if there was a setting I missed anywhere. I've attached a screenshot of the drop down and close app button, but no minimize.

I've been paying Mozilla for quite some time and have never been able to access it. When signing in it does not accept password that I have written down. When using prompt to change password, I enter email and am told an email with security numbers will be sent within 10 minutes. It never arrives. I look in junk and check filtered mail.

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Fox version 150.0 is consuming all available system RAM after the latest update. What's going on? I've been using this browser for years, and this is the first time I've encountered such problems! The tips in optimization guide aren't helping!

I've just opened one simple Web site (in addition to Mozilla), and already CPU usage sits at about 20%! Please refer to my recent posts here at "Why is Firefox Suddenly Taking Over my CPU?" for the problem description. I'm re-posting simply in hopes that I can "send data" on this one from outside my sandbox. Regards -- jclarkw

I cannot find the Firefox VPN prompt that they claim is in the top right corner of the tool bar & is apparently necessary to signup for this feature. Can anyone tell me what it looks like or where to find it? Thank you.

When I attempt to access some sites I get the attached pop-up. But when I follow the directions it says to try again. This doesn't happen with other browsers. Is it really a protection or just a way for them to track me which is why I have Firefox?

I have been using Firefox for a number of years. I use it with Windows 10. My internet connectivity has recently degraded to the point it is no longer viable. It is painfully slow and I keep getting "time out' notifications. I contacted my service provider and they suggested using a different browser. Although I was skeptical, I installed Chrome on my machine and tried it. Connectivity is back to normal. Why? What happened to Firefox? It shows as being up to date. How can I fix it?

I have noticed that since around Friday, April 24th, 2026, that Youtube videos will sometimes refuse to load properly. The page for the video will come up, but buttons on the page will not load, and nor will the video. This started happening around mid-day, when prior to it, things had been fine. At first I thought it might be tied into the 'ambient mode' option on Youtube itself., But even after shutting that off, I found it was still happening at ranodm.

Is this something new Yotube is doing in their continued (idiotic) fight against ad blockers, or is there an actual glitch in the browser or, more likely, a glitch in Youtube? Like I said, this seems to occur at random and I can't trace the cause for it. I'll include a screenshot of what I'm seeing. But if anyone knows what's happening here, I'd appreciate it.

I should add that I am on Windows 11 and using the new version 150.0 for Firefox. (Congrats on that, by the way.)

I'll be honest, I keep hearing some other browser can block youtube ads innately. (Brave, I think it was called?) and while the idea is cool, I'm not giving up a browser I've used for over 20 years for it. If Firefox can find a way to implement a similar means of blocking Youtube ads innately, I;d love it. But for now, I just wanna know what the devil is happening with the site. Can anyone help?

firefox continues to put unwanted icons on the platform even as I try to keep dismissing some of them. How do I stop and only put the ones I want there?

Tks for the help - jb

Every time I manually update firefox, it reinstalls the automatic update malware "Mozilla Maintenance Service". I can't stop this malware from being installed with my browser every time I update Firefox. I call it malware because its not wanted, and it behaves like malware by secretly downloading content without my consent and then shutting down my browser when it finishes by blocking access to all new tabs.

I've tried adding policies to stop auto updates, but Mozilla Maintenance Service ignores all policies. I'm going to see if I can contact AVG and explain to them that Mozilla Maintenance Service is malware and see if I can get it classified as such to see if that'll finally get through to someone because I'm sick of this crap constantly being installed and forcing things on me whenever they want and not when I want.

Now after this update, every google search forces open my location service trying to force me to give location rights. This update is even more malware than all the other updates before hand. Firefox is getting extremely dangerous.

Hi,

I have been locked out of my account and the two factor authentication does not work any longer. This is the first time this has ever happened to me.

I do not have a Backup Authentication code, but I am logged into Firefox on my mobile. Unfortunately, the iOS version does not have the ability to change my Security settings as instructed by the guide.

Can you please help me gain access to my account?

Thanks and regards,

Bernard

Youtube playback causes Firefox to freeze up. Just the tab that is playing, not the entire browser. I have reinstalled firefox, used recommended settings and I have no addons or extensions. Other browsers work fine and there is nothing wrong with my computer. It is only firefox. This has been happening for about a month now.