Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Update attempt to 21.0 loops when "connecting to update server." How do i fix it?

  • 2 отговора
  • 1 има този проблем
  • 2 изгледи
  • Последен отговор от jrtexas

more options

"I'm running Firefox 20.0.1 on a Dell 660s under Windows 7 Premium. I downloaded and installed Firefox in May. I can't seem to get it to update to 21.0 for the following reason:

"Available Update" window for Firefox 21.0 pops up daily. I click on Update Firefox and "Downloading Firefox" window pops up with "Connecting to update server..." notification. This continues to run, sometimes for hours (when I forget about it) but it never finishes. I eventually cancel it and it happens again the next day.

"I'm running Firefox 20.0.1 on a Dell 660s under Windows 7 Premium. I downloaded and installed Firefox in May. I can't seem to get it to update to 21.0 for the following reason: "Available Update" window for Firefox 21.0 pops up daily. I click on Update Firefox and "Downloading Firefox" window pops up with "Connecting to update server..." notification. This continues to run, sometimes for hours (when I forget about it) but it never finishes. I eventually cancel it and it happens again the next day.

Избрано решение

Make sure your Antivirus is not blocking the download

Disable your Antivirus and give a try..

Are you using Proxy server?

Try to download from the Mozilla official website and update it.

Прочетете този отговор в контекста 👍 0

Всички отговори (2)

more options

Избрано решение

Make sure your Antivirus is not blocking the download

Disable your Antivirus and give a try..

Are you using Proxy server?

Try to download from the Mozilla official website and update it.

Променено на от iamjayakumars

more options

I downloaded the update directly from Mozilla and it worked fine. I will check the other suggestions to see if I can determine why the update didn't work when initiated by Firefox.

Thanks, I appreciate the quick response.