Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Learn More

Numerous Firefox 17 menus/menu options are not functional

  • 5 отговора
  • 4 имат този проблем
  • 21 изгледи
  • Последен отговор от josephrot

more options

Tools -> Add-ons menu does not work (Neither does the Ctrl-Shift-A keyboard shortcut, nor the Add-ons button in the Tools-Options-General tab).

Similarly, the Help-'Report Feedback' option doesn't have any effect. Ditto for 'Help-Troubleshooting'. Other menu options like Tools-Downloads and Tool-Setup Sync work fine however.

Tools -> Add-ons menu does not work (Neither does the Ctrl-Shift-A keyboard shortcut, nor the Add-ons button in the Tools-Options-General tab). Similarly, the Help-'Report Feedback' option doesn't have any effect. Ditto for 'Help-Troubleshooting'. Other menu options like Tools-Downloads and Tool-Setup Sync work fine however.

Избрано решение

hello dosulliv91, another user reported that tab mix plus might cause this issue - do you have it installed too? if so, please launch firefox in safe mode, go to the addons-manager & keep tab mix plus disabled until there is an update available for the extension.

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

Прочетете този отговор в контекста 👍 2

Всички отговори (5)

more options

Избрано решение

hello dosulliv91, another user reported that tab mix plus might cause this issue - do you have it installed too? if so, please launch firefox in safe mode, go to the addons-manager & keep tab mix plus disabled until there is an update available for the extension.

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

more options

nm, madperson already gave the response.

Променено на от JPV555

more options

Yup, that was the issue. Thanks folks!

more options
more options

By way of reinforcement of the TabMix Plus "fix"...

After upgrading to Firefox 17 on our Windows 7 64bit machine, we found that we could not launch Add-Ons Manager, nor the Firefox Help, nor many of the already-installed Add-Ons to examine them.

As mentioned in this topic area, we updated TabMix Plus to the latest TMP dev version, and that solved everything, and fixed everything, to satisfaction.

We would NOT advise deleting all the extensions.* files in an attempt to fix the above problem, as that did not work, and messed up things as well.

Променено на от josephrot