Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

I just had my sys cleaned of viruses, and installed Trend Micro Security, and when I loaded Firefox 7, it disabled my security. How can I get my security back and delete Firefox?

  • 2 отговора
  • 1 има този проблем
  • 4 изгледи
  • Последен отговор от James

more options

My IBM, now running windows XP 2003, has just been cleaned of malware and viruses, and I bought and installed Trend Micro Titanium Internet Security. Then when I reloaded Firefox 7.0, it stated the new software is not compatible and been disabled. I do not wish to try the method offered, with a chance that Firefox may crash. So my option is to make Trend Micro work and disable Firefox until they allow Trend to function correctly. Also, when this situation arises in a Firefox load, the option should be given to the user, to continue (and disable) OR abort the loading of Firefox....

My IBM, now running windows XP 2003, has just been cleaned of malware and viruses, and I bought and installed Trend Micro Titanium Internet Security. Then when I reloaded Firefox 7.0, it stated the new software is not compatible and been disabled. I do not wish to try the method offered, with a chance that Firefox may crash. So my option is to make Trend Micro work and disable Firefox until they allow Trend to function correctly. Also, when this situation arises in a Firefox load, the option should be given to the user, to continue (and disable) OR abort the loading of Firefox....

Всички отговори (2)

more options

Firefox does not and can not disable an entire Anti-Virus application. The most that Firefox will do is to disable a Firefox add-on which isn't stated as compatible with Firefox.

See Trend Micro for an updated version of the incompatible Trend Micro add-on for Firefox.

more options

Yes as you misunderstood the message as it was referring to the extension (see Tools->Add-ons ->Extensions) that Trend Micro installed in Firefox that was not compatible with Firefox 7, not Firefox disabling the whole Trend Micro antivirus software itself.