when I seek to download an Internet site all that arrives is a blank screen with the word'Done' at the bottom please respond to desevans@***
I am having trouble accessing Internet sites--especially if I want to move from a downloaded site to a link within it. All I get when seeking to dowload is a blank page and the word Done at the sceeen's foot.
There is also some kind of message in the tool bar referring to 'gif' What can I do to improve this?
I have downloaded the Beta 4 version in the hope that it might have resolved this issue, but the same thing occurs.
Any help gratefully received. Des Evans
Desevans
Променено на от cor-el
Всички отговори (1)
A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.
See Server Not Found - Troubleshoot connection problems and Configure firewalls so that Firefox can access the Internet and http://kb.mozillazine.org/Firewalls
Which security software (firewall) do you have?
Some firewalls like Kaspersky can block content and send a 1x1 GIF image instead.
Kaspersky": "Protection > Firewall > Filtration system: disable the "Banner Ad Blocker"
See Configuring Kaspersky Internet Security and Configure firewalls so that Firefox can access the Internet