Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Learn More

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

Billeo is gone, none of the suggestions work.

  • 1 отговор
  • 5 имат този проблем
  • 12 изгледи
  • Последен отговор от AnonymousUser

AnonymousUser
AnonymousUser
more options

Since updating to 3.6.6 the billeo toolbar has disappeared. I've reinstalled billeo, updated billeo, tried dragging billeo xpi file into firefox window and none of these work. Somewhere I read about deleting some profile files, and this worked on my home computer, but now I can't find how to do this and I can't remember what I did before. I need billeo on my laptop and need to use this same fix as my home pc. Anyone know?

This happened

Every time Firefox opened

== Updating to 3.6.6

Since updating to 3.6.6 the billeo toolbar has disappeared. I've reinstalled billeo, updated billeo, tried dragging billeo xpi file into firefox window and none of these work. Somewhere I read about deleting some profile files, and this worked on my home computer, but now I can't find how to do this and I can't remember what I did before. I need billeo on my laptop and need to use this same fix as my home pc. Anyone know? == This happened == Every time Firefox opened == Updating to 3.6.6

Всички отговори (1)

AnonymousUser
AnonymousUser Задаващият въпроса
more options

Hi Tony,

We're sorry to see you're having trouble getting our browser app to appear in Firefox. Looks like you have our latest release installed...Odd, that it still won't show up.

Before you delete your Firefox profile, please consider giving us a call at 866/539-0782. We can use GoToAssist to link up, view your screen, and try to troubleshoot the issue with you.

Sincerely, Chris Billeo Support Team