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Firefox VPN suddenly became unavailable in Iran despite working perfectly until yesterday.

Mh Rashidi

Subject: Firefox Built-in VPN Suddenly Unavailable in Iran

Hello Mozilla Support Team,

I have been using Firefox's built-in VPN without any issues until yesterday.

Suddenly, when I try to enable it, I receive the following error:

"VPN is unavailable – Local laws and restrictions limit where you can use VPN."

I am using Firefox on Ubuntu Linux.

Interestingly, if I temporarily connect through an HTTP proxy (Every Proxy), the VPN connects successfully. After the connection is established, I can disable the proxy, and the Firefox VPN continues working normally.

This makes me suspect that my direct IP address is being incorrectly classified or that something has recently changed in the geographic availability check.

I understand that I am a resident of Iran. Have you deliberately blocked this service in Iran? In a country where people arguably need this service more than ever?

We need VPN services not only for online security and privacy, but also to access various services that are essential for our everyday activities.

I sincerely ask you to reconsider this restriction and make Firefox VPN accessible to users in Iran again.

People in Iran deserve the same access to online privacy, security, and freedom as everyone else. I truly hope you will reconsider this decision and help us regain access to this valuable service.

Thank you for your time and consideration.

Best regards,

Subject: Firefox Built-in VPN Suddenly Unavailable in Iran Hello Mozilla Support Team, I have been using Firefox's built-in VPN without any issues until yesterday. Suddenly, when I try to enable it, I receive the following error: "VPN is unavailable – Local laws and restrictions limit where you can use VPN." I am using Firefox on Ubuntu Linux. Interestingly, if I temporarily connect through an HTTP proxy (Every Proxy), the VPN connects successfully. After the connection is established, I can disable the proxy, and the Firefox VPN continues working normally. This makes me suspect that my direct IP address is being incorrectly classified or that something has recently changed in the geographic availability check. I understand that I am a resident of Iran. Have you deliberately blocked this service in Iran? In a country where people arguably need this service more than ever? We need VPN services not only for online security and privacy, but also to access various services that are essential for our everyday activities. I sincerely ask you to reconsider this restriction and make Firefox VPN accessible to users in Iran again. '''People in Iran deserve the same access to online privacy, security, and freedom as everyone else. ''' I truly hope you will reconsider this decision and help us regain access to this valuable service. Thank you for your time and consideration. Best regards,

Всички отговори (1)

If you proxy via a region that has connectivity to the service network, feel free to make use of that — otherwise it's similar to support.mozilla.org/questions/1598959 — see the network map in that thread.

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