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Lost all saved passwords

  • 4 отговора
  • 1 има този проблем
  • 47 изгледи
  • Последен отговор от Md.Ashraful

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Hello I am facing a problem hope you can help me. I just factory reset my phone and install firefox again with my account but it didn't access or sync all my saved password.

Please help 🙏😭.

Hello I am facing a problem hope you can help me. I just factory reset my phone and install firefox again with my account but it didn't access or sync all my saved password. Please help 🙏😭.

Избрано решение

Hello I am new to this( support😓 )[but using firefox since 2019] because of that I didn't saw previous question and answer. After seeing {https://support.mozilla.org/en-US/questions/1271951} this I think I also have this problem. I also was use sync as backup all the time because that always worked . But at that question I saw that if I didn't backup my password I can't recover it 😭.

But I also don't know how to backup. I tried to screenshot/copy it but because of privacy policy I couldn't.

Now I want to know if I can recover it now any way.

Прочетете този отговор в контекста 👍 0

Всички отговори (4)

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Hi

Do you have them in the second device that you had connected to Firefox Sync?

Полезно?

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Избрано решение

Hello I am new to this( support😓 )[but using firefox since 2019] because of that I didn't saw previous question and answer. After seeing {https://support.mozilla.org/en-US/questions/1271951} this I think I also have this problem. I also was use sync as backup all the time because that always worked . But at that question I saw that if I didn't backup my password I can't recover it 😭.

But I also don't know how to backup. I tried to screenshot/copy it but because of privacy policy I couldn't.

Now I want to know if I can recover it now any way.

Променено на от Md.Ashraful

Полезно?

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Hi

That previous answer still holds true. I am very sorry, but if you have not had them synced to another copy of Firefox, it will not be possible to recover them.

Полезно?

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Thank you for letting me know Also for your time and help 😇.

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