Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Learn More

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

I used the wrong email to sign up for Mozilla VPN and paid already.

  • 1 отговор
  • 3 имат този проблем
  • 22 изгледи
  • Последен отговор от MagsMoz

edgarfire47
edgarfire47
more options

I used the wrong email to sign up for Mozilla VPN and paid already. I thought I was creating the email, but that was not the case. What can I do to change the email?

I used the wrong email to sign up for Mozilla VPN and paid already. I thought I was creating the email, but that was not the case. What can I do to change the email?

Всички отговори (1)

MagsMoz
MagsMoz
  • Moderator
more options

Hi there,

thank you for posting on the forum!

You will have to contact us directly via the VPN app and fill in a support form. The ticket will be sent to us with the email address you have subscribed with, then we can cancel and issue you a refund and you will be able to sign up with the correct email address. If you are having any issues you can directly message me your email address and I will have a look for you and reach out to you directly. Thanks!