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I opened the Firefox browser today and I got a pop up saying I had to log in to the network to browse the internet.

  • 1 отговор
  • 1 има този проблем
  • 13 изгледи
  • Последен отговор от WMagicModel

stephenkemmydesign
stephenkemmydesign
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I opened the Firefox browser today and I got this pop up saying I had to log in to the network to browse the internet. No webpage would opened #. Secure connection failed. The pop up go button opened some network portal web page and nothing else. I checked my control panel and found in my firewall that the connections for Firefox had been blocked. So I allowed the connections. In my Firefox browser I checked options - privacy and security- permissions - exceptions and found the same URL as the pop up "go" button/message had linked to. I cannot remember the name of this website. I deleted the exception. Then I reopened Firefox browser and I was able to connect to websites. Has this happened to anyone else ? What caused it and how did they turn of the rules for Firefox in my firewall ?

I opened the Firefox browser today and I got this pop up saying I had to log in to the network to browse the internet. No webpage would opened #. Secure connection failed. The pop up go button opened some network portal web page and nothing else. I checked my control panel and found in my firewall that the connections for Firefox had been blocked. So I allowed the connections. In my Firefox browser I checked options - privacy and security- permissions - exceptions and found the same URL as the pop up "go" button/message had linked to. I cannot remember the name of this website. I deleted the exception. Then I reopened Firefox browser and I was able to connect to websites. Has this happened to anyone else ? What caused it and how did they turn of the rules for Firefox in my firewall ?

Всички отговори (1)

WMagicModel
WMagicModel
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Hi stephenkemmydesign,

If I am mistaken, it sounds like this issue could be related to malware.

I would advise against clicking on any pop-ups tricking you into downloading malicious software.

Have you experienced anything else leading up to this?

I would also go about updating Firefox and your Operating System to it's latest version and download Firefox from the official website.

See also : What is search hijacking? {link}

Troubleshoot and diagnose Firefox problems {link}

Troubleshoot Firefox issues caused by malware {link}