Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече
Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.
Архивирани

Firefox won't start after fresh re-install

Firefox Installation and updates
user1041478054133... replied преди 7 години
Wolf_1981
Wolf_1981

Problem = "Firefox is already running but is not responding" error. Firefox does not open a browser window. I uninstalled firefox, deleted the necessary files in the registry and deleted / backed-up all my profiles.

Still doesn't open. I cannot terminate the firefox.exe in the taskmanager. I also tried to open firefox in safe mode.

my profile.ini looks like this after the reinstall :

[Install308046B0AF4A39CB] Default=Profiles/br44he6u.default-release Locked=1

[Profile1] Name=default IsRelative=1 Path=Profiles/saqp6yc1.default Default=1

[Profile0] Name=default-release IsRelative=1 Path=Profiles/br44he6u.default-release

[General] StartWithLastProfile=1 Version=2

My installs.ini :

[308046B0AF4A39CB] Default=Profiles/br44he6u.default-release Locked=1


Registry files deleted before reinstall :

HKEY_CLASSES_ROOT\FirefoxHTML; HKEY_CURRENT_USER\Software\Mozilla; HKEY_CURRENT_USER\Software\MozillaPlugins; HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla; HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins.

Problem = "Firefox is already running but is not responding" error. Firefox does not open a browser window. I uninstalled firefox, deleted the necessary files in the registry and deleted / backed-up all my profiles. Still doesn't open. I cannot terminate the firefox.exe in the taskmanager. I also tried to open firefox in safe mode. my profile.ini looks like this after the reinstall : [Install308046B0AF4A39CB] Default=Profiles/br44he6u.default-release Locked=1 [Profile1] Name=default IsRelative=1 Path=Profiles/saqp6yc1.default Default=1 [Profile0] Name=default-release IsRelative=1 Path=Profiles/br44he6u.default-release [General] StartWithLastProfile=1 Version=2 My installs.ini : [308046B0AF4A39CB] Default=Profiles/br44he6u.default-release Locked=1 Registry files deleted before reinstall : HKEY_CLASSES_ROOT\FirefoxHTML; HKEY_CURRENT_USER\Software\Mozilla; HKEY_CURRENT_USER\Software\MozillaPlugins; HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla; HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins.

Всички отговори (1)

user104147805413306348376805769878442569366
user104147805413306348376805769878442569366

Hi Wolf_1981, There have been issues lately with Win 7 x64. Try a Clean Install with the 32-bit version. Firefox keeps crashing at startup Scroll down to Try a clean install.