Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Learn More

My drop down menus no longer work and I need them to desperately. How do I fix this?

  • 1 отговор
  • 1 има този проблем
  • 4 изгледи
  • Последен отговор от FredMcD

more options

About two weeks ago the drop down menus on the webpages disappeared and now I have to manually scroll which is a total pain when you are shopping. I can no longer click on the box and it drops, I have to click on the box and scroll and for every scroll the page resets. I have a Windows 7 Dell computer. I tried going through Foxfire settings and resetting everything to default but that did nothing.

Please help!

About two weeks ago the drop down menus on the webpages disappeared and now I have to manually scroll which is a total pain when you are shopping. I can no longer click on the box and it drops, I have to click on the box and scroll and for every scroll the page resets. I have a Windows 7 Dell computer. I tried going through Foxfire settings and resetting everything to default but that did nothing. Please help!

Всички отговори (1)

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.