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Firefox crashes all the time

  • 2 отговора
  • 12 имат този проблем
  • 7 изгледи
  • Последен отговор от YvesLBCS

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Crash-ID: bp-fed83257-3040-448a-8863-4eb8d2150618

Can't do anything, crashes all the time after opening

Crash-ID: bp-fed83257-3040-448a-8863-4eb8d2150618 Can't do anything, crashes all the time after opening

Избрано решение

hi, according to mozilla engineers looking into the associated bug report, this crash is most likely caused by malware that is active on a system.

so please run a full scan of your system with different security tools like the free version of malwarebytes, adwcleaner, & kaspersky security scan.

Troubleshoot Firefox issues caused by malware

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Всички отговори (2)

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Избрано решение

hi, according to mozilla engineers looking into the associated bug report, this crash is most likely caused by malware that is active on a system.

so please run a full scan of your system with different security tools like the free version of malwarebytes, adwcleaner, & kaspersky security scan.

Troubleshoot Firefox issues caused by malware

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A 1st scan for malware returned some issues which I could remove. The problem remained the same. I'm now running another malware scan. As far as we know the problem only exists in 1 profile. And other applications/browsers have identical issues.

Thanks for the help, this may be closed.