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Firefox crashes

  • 4 отговора
  • 2 имат този проблем
  • 8 изгледи
  • Последен отговор от badmanjose

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Hi, I've been having issues with my browser crashing randomly. It can be when I'm watching a video, have one or ten tabs open, scrolling through facebook or just reading an article. I'm sorry that makes it very hard to narrow it down, I know. But I do have crash logs. Just not sure how to post the info.

Hi, I've been having issues with my browser crashing randomly. It can be when I'm watching a video, have one or ten tabs open, scrolling through facebook or just reading an article. I'm sorry that makes it very hard to narrow it down, I know. But I do have crash logs. Just not sure how to post the info.

Всички отговори (4)

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If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

If necessary then you can open about: pages via the location/address bar.

See:

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bp-77d8e949-bd81-4455-bff8-34cc52150512 This was the latest one

bp-2a81d34c-66c6-4ed6-ad26-c8a132150511 And this is the one before that. Please let me know if I'm posting these correctly. Very unsure.

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You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.


You can check for problems with current Shockwave Flash plugin versions and try this:

See also:

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I had tried that before posting. Sadly it didn't help.