Experiencing near-constant the connection was reset error.
For about the last 3 months, I've had two seemingly-related problems: 1] "The connection was reset/interrupted" error; and 2] web pages loading in a primitive, odd-looking form. Both used to occur every once in a while, but now they're near-constant, to the point that doing anything online is at best a struggle and at worst impossible. The error is especially bad: makes it extremely difficult to reach a web page, load it completely, or do anything should I ever get there (searches, clicking links, etc.). Might be even worse with some sites than others, but it's hard to tell-- seems pretty bad wherever I go on the web. As far as I can tell, this started when I was still using Waterfox, and updated to 32.0.3; I recently switched back to Firefox in hopes of escaping it, but found the same thing happening there. I've tried the suggestions given in the forums (like clearing the cache, removing cookies, pressing Shift while reloading, pressing Ctrl + F5 [for Windows], etc.), as well as uninstalling and re-installing Waterfox, but nothing works. Since my own computer skills are modest at best, I've pretty much run out of troubleshooting options at this point. What I'm looking for is a solution to this, rather than just ways of coping with it. Does anyone know what's wrong and how to fix it? Will it be solved by the next Firefox update? And is there another browser you can recommend as a replacement for Firefox? I'm really at the end of my rope here; please help!
As of 02/26/15, still having the same problem. I've tried scanning for malware (didn't find any) and configuring Windows firewall for Firefox (made no difference). I've noticed that there's a more accurate description for what I'm experiencing than the one I originally posted: web pages can rarely finish loading anymore, unless they're very short (and often not even then)-- if I wait for them to do so, the error usually occurs. Some are usable if I stop the loading process before the error shows up, but many (most?) won't work that way (not enough ever makes it onscreen). Seems like this site is largely unaffected, but places like rogerebert.com or TV Tropes are pretty much inaccessible to me now. Is anybody still interested in helping me solve this? Because I'm about ready to give up on Firefox for good at this point. Please save me from resorting to Google Chrome or, god forbid, Internet Explorer!
Променено на от Adry96258
Всички отговори (4)
What security software (firewall, anti-virus) do you have?
It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process.
See:
Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- Malwarebytes' Anti-Malware:
http://www.malwarebytes.org/mbam.php - AdwCleaner:
http://www.bleepingcomputer.com/download/adwcleaner/
http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml - SuperAntispyware:
http://www.superantispyware.com/ - Microsoft Safety Scanner:
http://www.microsoft.com/security/scanner/en-us/default.aspx - Windows Defender:
http://windows.microsoft.com/en-us/windows/using-defender - Spybot Search & Destroy:
http://www.safer-networking.org/en/index.html - Kasperky Free Security Scan:
http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
- Anti-rootkit utility TDSSKiller:
http://support.kaspersky.com/5350?el=88446
See also:
iamjayakumars said
What security software (firewall, anti-virus) do you have?
It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process.
See:
Re: my security software: I use Windows Firewall and Microsoft Security Essentials (also Malwarebytes Anti-Malware, if that helps). I've now tried the above link's instructions for configuring Windows Firewall to allow Firefox access. It may have helped slightly with the error (which seems to be happening a bit less often); however, the primitive-looking-web-page problem is if anything worse, pages are INCREDIBLY slow to load, and the error remains frequent (can't tell if this possible respite is just temporary, or even mere wishful thinking on my part). In any case, though, my original problem hasn't been solved yet.
Re: Malware scanning programs: do these tend to conflict with each other if there's more than one installed on a system at the same time? (Or is that just true of anti-virus programs?) If so, how should scanning with multiple anti-malware programs be handled? (Remember, non-techie here!)