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windows security window popup prevents using passkey saved in password manager

whenever I try to set a passkey in mozilla, the windows security popup appears. I have looked online about turning it off but I cannot find anything. For example, I canno… (read more)

whenever I try to set a passkey in mozilla, the windows security popup appears. I have looked online about turning it off but I cannot find anything. For example, I cannot set my passkey for my gmail account because the popup and gives no other options. When I select 'try another way', all they want is my password so the passkey does not get set.

Open 4

Passkeys what does mozilla exactly wants me to do here

I have a Swissbit passkey I want to set this up with my Mozilla account I'm on Fedora 44 KDE Plasma It says (see screen shot) What does Mozilla exactly wants me to do her… (read more)

I have a Swissbit passkey I want to set this up with my Mozilla account I'm on Fedora 44 KDE Plasma It says (see screen shot) What does Mozilla exactly wants me to do here?

Open 2

Can't reset my PIN for changing Passkey

It tells me " You can reset your PIN by going to Settings>Accounts>Sign in options. There are no sign in options under Accounts. This is very frustrating. I've sp… (read more)

It tells me " You can reset your PIN by going to Settings>Accounts>Sign in options. There are no sign in options under Accounts. This is very frustrating. I've spent way too much time trying to get around this Passkey bullshit!!!! I don't want to use a passkey I want to use only a Password and user name . This not only happens on PayPal but other sites as well. Don't blame it on PayPal It's your Mozilla that's doing it.

Open 2

Can't login with Passkey in Facebook on Firefox for desktop

Hi everyone, I have a Passkey set up for Facebook in 1Password. When i try to log in to Facebook, I don't get the option to login with a Passkey. On other sites that supp… (read more)

Hi everyone,

I have a Passkey set up for Facebook in 1Password. When i try to log in to Facebook, I don't get the option to login with a Passkey. On other sites that support Passkeys I have no problems.

When I asked Gemini it told me there is a bug in Firefox causing this. Is that accurate? If so, how long has it been around and will it be fixed.

Thanks for any help.

Open 5 1

Physical token - how to make Firefox accept them as an alternative to a password login for specific websites

With the push towards 2FA in many websites, I now need to use an authenicator, passkey, or physical token to access some websites. I've chosen to use authenicators and ph… (read more)

With the push towards 2FA in many websites, I now need to use an authenicator, passkey, or physical token to access some websites.

I've chosen to use authenicators and physical tokens as my means of doing so.

However, whenever I try to use a physical token to access websites while in Firefox, there's no way I can find to do so. Firefox seems to default to passwords or authenicators... and there's never any way to actually select the physical token plugged into my USB socket.

So how do I get Firefox to recognize a physical token and to allow me to use it when accessing websites that I've already prepped to accept them?

Open 10

Firefox is not saving passkey into Bitwarden Extension

I tried to add a passkey to my mozilla account and Instagram account. I have bitwarden extension on my firefox. bitwarden passkey saving dialog didn't pop up for any of … (read more)

I tried to add a passkey to my mozilla account and Instagram account. I have bitwarden extension on my firefox.

bitwarden passkey saving dialog didn't pop up for any of these cases  . 

Windows 11 Passkey saving dialog box popped up when I tried to created an save passkey for Mozilla account. Please help me fix the issue.

Open

Enter the confirmation code

Hello, I wanted to add a passkey to my Firefox account, and to do so, I need to receive a confirmation code sent to my email address. However, this code is not arriving. … (read more)

Hello, I wanted to add a passkey to my Firefox account, and to do so, I need to receive a confirmation code sent to my email address. However, this code is not arriving. My email is an alias (email forwarding is enabled). I have tried requesting the code multiple times, but unfortunately, I still cannot receive it. Furthermore, when I try to add an alternative email address - so that the verification code could be sent to a different mail - I am also required to authenticate using my primary email. How can I resolve this issue? Thank you in advance!

Solved 1 91

Firefox on Windows only requests a USB security key for my Meta passkey instead of allowing my iPhone passkey

I use Firefox on Windows to manage Meta Business Suite for my business, Goff Housing Solutions. Facebook, Meta Business Suite and Ads Manager all open normally in Firefox… (read more)

I use Firefox on Windows to manage Meta Business Suite for my business, Goff Housing Solutions. Facebook, Meta Business Suite and Ads Manager all open normally in Firefox.

The problem occurs when I open the protected Meta Business Portfolio Settings. Meta requires my existing passkey for accounts.meta.com. After I click Continue, Firefox invokes Windows Security, but the only authentication method presented is:

“Security key — Insert your security key into the USB port.”

I have never owned or configured a physical USB security key.

I confirmed that the correct accounts.meta.com passkeys are stored in Apple Passwords on my iPhone. The iPhone can access Meta Business Suite and the protected Business Portfolio Settings normally.

As a control test, I opened the same Meta/Facebook account and the same Goff Housing Solutions Business Portfolio on this same Windows computer using Google Chrome. Chrome opens the protected Business Portfolio Settings successfully.

Therefore, my Meta account, Business Portfolio, permissions, 2FA and existing passkey appear to be working. The problem seems specific to Firefox/Windows passkey handling: Firefox/Windows is treating the authentication request as requiring a physical USB security key rather than offering the existing passkey on my nearby iPhone (for example via QR code/phone authentication).

How can I make Firefox on Windows use my existing accounts.meta.com passkey from my iPhone instead of requesting a physical USB security key?

I do not want to delete/recreate my Meta passkeys, disable 2FA, reset my Meta account, or create a new Business Portfolio because all of those are currently working.

Open 9 10

Firefox does not support phone-generated QR passkeys on Win 10 PC. Other browsers do.

I use passkeys for many online services, they are stored in my Android phone. I use the same Firefox version on two Win 10 Enterprise LTSC 21H2 machines and one Win 11 Pr… (read more)

I use passkeys for many online services, they are stored in my Android phone. I use the same Firefox version on two Win 10 Enterprise LTSC 21H2 machines and one Win 11 Pro 25H2 machine. On the Win 10 machines QR passkeys don't work with Firefox, but work with other browsers. Firefox suggests USB-device-based passkey logon only. On the Win 11 machine Firefox offers both phone-generated QR passkey and USB-device-based passkey logon options. Why Firefox doesn't support phone-generated QR passkey on Win 10? Can it be changed in config?

Attached you can see two screenshots from the same Win 10 PC. No phone-stored passkey option in Firefox.

Open 2

Set up passkey

Hello, I am trying to set up firefox to add a passkey to sign in into bitwarden. In bitwarden I added my Yubico key in order sign in into my account. Unfortunately, when … (read more)

Hello,

I am trying to set up firefox to add a passkey to sign in into bitwarden.

In bitwarden I added my Yubico key in order sign in into my account. Unfortunately, when I try to log back into my account with my Yubico key it doesn't work.

Does firefox support passkey ?

Thank you very much in advance for any help.

Open 2 1 70