Can't download Firefox on Chromebook

I have a Lenovo Chromebook and Firefox will not download, I have tried doing this from the Play store and even though I click to "download to this device" it keeps downlo… (read more)

I have a Lenovo Chromebook and Firefox will not download, I have tried doing this from the Play store and even though I click to "download to this device" it keeps downloading the mobile app, I really need the full app please.

Asked by Pauline Mclaughlin 2 days ago

Last reply by Pauline Mclaughlin 1 day ago

Firefox installation - location

How do I install Firefox to "Program files" instead of the user's appdata folders ?? (this is for a Windows 10 PC) There doesn't seem to be a prompt from the insta… (read more)

How do I install Firefox to "Program files" instead of the user's appdata folders ?? (this is for a Windows 10 PC) There doesn't seem to be a prompt from the installation asking where I would like to have it installed. Thank you

Asked by datwood_57a 2 days ago

Two Firefox icons on my desktop

I have two Firefox icons on my desktop. It seems that they represent two different downloads. One says the location is C:\Users\robin\AppData\Local\Mozilla Firefox) The… (read more)

I have two Firefox icons on my desktop. It seems that they represent two different downloads. One says the location is C:\Users\robin\AppData\Local\Mozilla Firefox) The other says the location is C:\Program Files\Mozilla Firefox

Can I delete the one location without losing data?

Thanks for your consideration.

Sincerely, Robin

Asked by richard.hart.228 2 days ago

cannot update, either automatically or manually. Download of the update fails immediately.

Each time I try to download an update to Firefox, the download promptly fails. This is true whether I try the regular or the extended support release version. The automa… (read more)

Each time I try to download an update to Firefox, the download promptly fails. This is true whether I try the regular or the extended support release version. The automatic update has been failing for weeks at least, and prompting me to do it manually. I have checked system requirements, I have everything necessary. My MacBook Pro is running 10.15.7 (Catalina) with 4 GB of RAM, 2.5GHz processor. Scads of memory available. The version running currently is very flaky, often takes multiple tries just to launch.

Asked by Nancy Parker 2 days ago

nightly won't open till i run install exe file

after reboot,my nightly shows only updating screen(small pop-up style one) amd won't actually run.this fixes everytime when i run nightly installer. refreshing&reinst… (read more)

after reboot,my nightly shows only updating screen(small pop-up style one) amd won't actually run.this fixes everytime when i run nightly installer. refreshing&reinstall nightly didn't fixed anything while developer edition just runs fine

Asked by hanseung0189 3 days ago

email not sending after adding more storage

I can't stop thunderbird from downloading my IMAP emails every time I start my computer. The emails moved out of archives and I do not know why, then I ran out of storag… (read more)

I can't stop thunderbird from downloading my IMAP emails every time I start my computer. The emails moved out of archives and I do not know why, then I ran out of storage space, added storage and now Thunderbird want to upload (again)--(it is over six years of emails)

Asked by Carole Hendrick 3 days ago

Firefox crashes after 131.0.2

I updated to 131.0.2 on a Win11 laptop. Now I am getting hit with frequent crashes involving web activities. I get a popup to submit the crash report but it fails with an… (read more)

I updated to 131.0.2 on a Win11 laptop. Now I am getting hit with frequent crashes involving web activities. I get a popup to submit the crash report but it fails with an "unable to submit report" message. I found a similar report that advised how to access the reports that spoke of a "submitted" folder. I do not find this folder, only multiple "pending" reports. They all contain only 10 bytes.

Asked by jal64 3 days ago

128.3.1esr shows configuration error upon opening

Each time we open Firefox (ver 128.3.1esr) on our Win Server 2016 & Win 10 machines, we get this error: "Configuration Error: Failed to read the configuration file. P… (read more)

Each time we open Firefox (ver 128.3.1esr) on our Win Server 2016 & Win 10 machines, we get this error: "Configuration Error: Failed to read the configuration file. Please contact your system administrator.". Anyone know what could be going on? Everything seems to work correctly. We haven't had any problems, but would like to get to the bottom of this error.

Asked by wrware 3 days ago

thunderbird 128.3.1 calendar search stopped working

Hello, After update to 128 the very useful Thunderbird Calendar Search has stopped working on all our computers. I see on the Internet reports there is not yet a solution… (read more)

Hello, After update to 128 the very useful Thunderbird Calendar Search has stopped working on all our computers. I see on the Internet reports there is not yet a solution. Hope you find it soon. Regards

Asked by microcosme 3 days ago

Firefox will not open on a windows 11 pc AFTER UPDATING

Firefox will not open after downloading your latest update. An error message comes on screen: The file directory is corrupted and unreadable. This is occurring on a win… (read more)

Firefox will not open after downloading your latest update. An error message comes on screen: The file directory is corrupted and unreadable. This is occurring on a windows11 pc. I can open other files thru the microsoft browser. I'd appreciate some help, thanks, Gary

Asked by geeflagg24 4 days ago

Warning "This is an Unsupported version" when running 128.3.0esr (after being automatically updated)

When I opened Thunderbird today, I was greeted by a giant red message warning, "This is an unsupported version of Thunderbird!! Thunderbird monthly releases are not cons… (read more)

When I opened Thunderbird today, I was greeted by a giant red message warning, "This is an unsupported version of Thunderbird!! Thunderbird monthly releases are not considered stable for general use." By following a provided link to the "latest stable version of Thunderbird," I found that was version 128.3.0esr.

I did not request an update. I did have Settings> General> Updates set to "Automatically install updates", so I suppose that is how I got this version. But how was I pushed to an unsupported version? Do I need to turn off automatic installs to be protected from this in the future?

Asked by James6M 1 week ago

Last reply by James6M 4 days ago