Thunderbird Community Forum

I have not been able to get Thunderbird to work with my outlook.com email address since MS requires 2FA, for me about 3 days ago. My server configuration is :

W10/32 bit fully patched Thunderbird 128.2.3esr (32 bit) POP Mail Server outlook.office.365.com, port 995 my MS "user name" which is my email xxxx.outlook.com SSl/TLS OAuth2

       In SMTP Server 

outlook.office365.com 465 SSL/TLS OAuth2 xxxx@outlook.com

The error message I get with this config says "Thunderbird could not connect to server outlook.office365.com; the connection was refused".

I DO NOT have an office365 account.

Logging to www.outlook.com with my UN (=outlook.com email address) and password WORKD. Although the lack of a way to turn off the MS spam filtering makes it useless. I have put some MS thing on my phone and I have to do some 2FA thing when bringing up www.outlook.com.

Help please.

As of September 30 my email password seems blocked - cannot receive or send emails I have an account with Microsoft - I pay $19.95 per year, have a microsoft password

Hi everyone,

Im doing a clean install and i dont want Thunderbird to sync and download some emails.

What im trying to achieve is to download every email to use offline and be in sync with the Gmail account but only the most recent ones. And i did this:

Inbox: So far in Gmail i moved alot of emails from the Inbox to another folder. How can i disable that folder to sync in Thunderbird? Because as soon as i log in, every folder starts to sync and download automatically.

Outbox: I did some research and its seems that is not possible to move emails from outbox to another folder. Is there any way that i can only download emails only after specific date?

When I move or copy an email from one Exchange account to another the content and attachments are wiped out. The header (date/subject/from/to etc) is all intact. It happens to most but not all emails. This started on 27-Sep-24.

I'm using TB release 128.3.0esr (64-bit) on Windows 10

I've tested the same action within Microsoft Outlook and it doesn't happen. Therefore it appears to be a problem with Thunderbird or OWL. I am in touch with OWL at the moment who suggest removing and reinstating the accounts. I have done this but it make no difference... the same thing happens.

I can move emails to an IMAP account and this is fine... so it's only happening between Exchange accounts.

I am confused by Local Folders and have never deliberately used them.

Due to a problem with sending outlook emails I have removed all the accounts and reinstalled Thunderbird but first in the list is Local Folders - which maybe preventing me seeing all in boxes unified - so how do I get rid of the Local Folders accounts or atleast make it the last in my long list of email accounts?

Some help regarding sending from Outlook.com accounts willl also be welcome - but I seem to have a Microsoft problem as Hotmail emails are being sent without problems.

I am not IT competent.

One of my inbox and sent folders (for one particular email address) lost most of its contents. I was able to recover the contents of the inbox folder by using "repair" under "properties" of the folder, but it didn't work for the sent folder. I've tried importing and restoring backups to no avail. I noticed a big change in the size of the folder in a series of Acronis backup files, but can't seem to bring the contents of that backup into Thunderbird. I've tried creating zip files and importing, but nothing works.

Hello, I've been using thunderbird since 2013, and have never had as many issues as I have this year. I reinstalled Thunderbird (uninstalled with revo uninstaller so nothing stayed), and then installed the latest version fresh. This seemed to smooth out most of my issues, but I haven't been able to solve this one..

I use Thunderbird because I have multiple email accounts to monitor and like them all in one place. The latest problem that I am having is that my "sent" email is showing up as giberish (sometimes.. Not every email, and not always on the same account).

My system is Windows 11 Home 64-bit

I will attach a screen shot of: 1. My current version of Tbird 2. The email that displays in Tbird 3. The email that displays in Gmail

Thank you in advance! -Eric

When I open up Thunderbird I'm asked for a password. I am using the password that does open up MSN and I get this message. "Sending of password for user wellnessexperts@msn.com did not succeed. Mail server pop-mail.outlook.com responded: Authentication failure: unknown user name or bad password." The last email I received is 10/1/2024.

My deceased husband, the IT guy, has used Thunderbird for years and I have been able to use it everyday until now without having to enter a password. I do need help with this. Thanks Carol Campbell

Hi, When I get a new email, the sound plays (correctly) and a notification popup appears on my Windows 11 desktop. Unfortunately, the same notification appears over and over.

It seems like it won't go past that email until I read it. I'm expecting the popup to relate to the very latest email that is arriving.

In settings, I have checked Show an alert, Use the system notification, show a tray icon for unread messages. In customize, I have all 3 fields checked with a 4 second timeframe.

I am using 128.3.0esr (64 bit) with nebula

Can this be resolved? If so, please enlighten me.

Thanks in advance! Don Sceifers

There are about 16 attachments that appear following various folders when I start Thunderbird. I can delete each each individual folder and they appear in Trash. I delete them from trash. As long as I don't close thunderbird the attachments stay gone. When I close and restart Thunderbird, they reappear. Ir I don't delete them before closing, they reappear when I start Thunderbird again. In this case about 1/2 the folders can't be deleted. After several start, close, and delete sequences I'm back to the initial condition. The attached images show Startup with all the extra folders, then the cleanup process, and finally the extra folders in trash. Once in trash they can be deleted.

I've been happily using Tbird for many years until in January I got the message "Cannot open inbox as it is in use for another operation" and later "Thunderbird has crashed". I have been using webmail since, not at all satisfactorily. I've made many attempts to get help but always go round in circles - today's framework seems more promising. Can you help please? Richard

Hello,

I am running Thunderbird 128.3.0esr on Windows 11 as POP on gmail and having issues with junk mail. Items are being moved into the junk folder despite identifying them as not junk. I go into the junk folder, identify them as not junk, they move to inbox, and at some point Thunderbird moves them from inbox to junk. Nothing I do seems to prevent this from happening.

I decided to turn off junk detection. Attached are screen shots. However, the problem still occurs. Mail in my inbox move to junk without me doing anything.

Help!

Thanks, Art

Here's what I've done to try to resolve my issue: - Looked up this help article on support.mozilla.org - My precise problem matches "IMAP/POP3 work, but SMTP does not work" and it's for a personal account so I go visit this article on the hellish ever-changing landscape that is The Microsoft Knowledgebase - All of the server connection settings (address, port, TLS flavor) match - ... but Microsoft wants me to use either "Modern Auth / OAuth2" (other methods are being depreciated), neither of which seem to be available in Thunderbird. - This seems strange since the account itself is using Oauth for the IMAP connection. Why isn't it an option for SMTP? - I try to work around it by creating a new app password on my Microsoft account... - I still get an error telling me to enter a new password (with the checkbox to save in password manager)

Installed older version of Thunderbird (15) on top of newer version (120)>> lost access to profiles??

How can I now re-install 128? It won't download.

using Windows 10, HP 500-c60

When I send emails, some go to my trash folder and not my sent folder.

I have no way to tell if the email was actually sent out.

I have tried resetting we are updated I cant find anything on the internet or youtube

this is now a recurring event and need to get this figured out as this is affecting my business.

I just run into a weird bug in version 102.9.1 (yes I still use this for a reason).

I have some Alias email addresses, that is, on my Linux mail server they get re-directed to my main email address. However, when I *reply* to such an email address, Thunderbird swaps the From and To (and Reply-to) addresses, and send the email back to myself, from the From address the person who send the email to me in the first place. This is really bad.

So it seems when the email address does not exist in Thunderbird itself (as it is a redirected Alias) Thunderbird gets completely confused and mixes everything up?

In this case, my actual email address is bk@bart.gen.nz The alias is bart2@bart.gen.nz

When I click 'reply' it sets to TO address to bart2@bart.gen.nz, instead of the Reply-To "info@sartrack.nz", and the FROM address to "info@sartrack.nz". How is that possible? See original incoming email below.

An identical email but directed to my actual email addres, and the Reply works normally.

Return-path: <info@sartrack.nz> X-Spam-Checker-Version: SpamAssassin 3.4.6 (2021-04-09) on athene.sartrack.nz X-Spam-Level: X-Spam-Status: No, score=-2.9 required=3.0 tests=ALL_TRUSTED,BAYES_00 autolearn=ham autolearn_force=no version=3.4.6 Envelope-to: bart2@bart.gen.nz Delivery-date: Sat, 05 Oct 2024 06:42:00 +1300 Received: from [206.83.102.231] (helo=[192.168.50.59]) by athene.sartrack.nz with esmtpsa (TLS1.3) tls TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256 (Exim 4.94.2) (envelope-from <info@sartrack.nz>) id 1swmJU-002iEN-Mv for bart2@bart.gen.nz; Sat, 05 Oct 2024 06:42:00 +1300 Message-ID: <31e80da2-9e40-f4a7-fc12-d29d030efeec@sartrack.nz> Date: Sat, 5 Oct 2024 06:41:58 +1300 MIME-Version: 1.0 User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:102.0) Gecko/20100101

Thunderbird/102.9.1

Reply-To: info@sartrack.nz Content-Language: en-NZ To: bart2@bart.gen.nz From: SARTrack CEO <info@sartrack.nz> Subject: Bart 2 test Content-Type: text/plain; charset=UTF-8; format=flowed Content-Transfer-Encoding: 7bit

My name is Raymond Timber, and I’m a DoD Contractor with DISA J6 in Hampton Roads. Could you please provide me with the latest copy of the TAA Compliance document? I need it to request an updated version of Mozilla Thunderbird 128.x ESR. My contact info is Raymond.timber.ctr@mail.mil