Showing questions tagged:

It looks like "turning off hardware acceleration" is not applied to the initial "Firefox - Choose User Profile" !, What should I do ?

Hello All, I'm using Firefox (149.0.2 snap) with LUbuntu 24.04.4 LTS. Because of a wrong graphic driver, I had to turn off hardware acceleration in FF. When FF is starte… (read more)

Hello All,

I'm using Firefox (149.0.2 snap) with LUbuntu 24.04.4 LTS. Because of a wrong graphic driver, I had to turn off hardware acceleration in FF.

When FF is started the Initial "Firefox - Choose User Profile" is unreadable (see attached : wrong_screen.jpg), but if I continue (click somewhere in the window) , all the opened tabs are readable.

Once in FF, if I want to select another profile from the application menu -> .. -> manage profiles, then the "Choose User Profile" window is fine (see attached : good_screen.jpg).

I tried to start FF with the "-P" option to specify wanted profile but it continues to start with the unreadable "Choose User Profile" window.

Could someone give me a solution, except finding the good hardware driver for my computer?

Thanks Bouilla.

Open 10

Installing the latest version of Firefox on Debian Trixie.

Installing the latest version of Firefox and Debian 13. Following the instructions in the Mozilla Support document Install Firefox on Linux https://support.mozilla.org/en… (read more)

Installing the latest version of Firefox and Debian 13.

Following the instructions in the Mozilla Support document Install Firefox on Linux https://support.mozilla.org/en-US/kb/install-firefox-linux

Operating as Super User.

Chose the option Install Firefox .deb package for Debian-based distributions (recommended)

Steps 1, 2, and 3 worked exactly as expected with in a terminal and using bash.

Step 4 and 5, following the For Debian Trixie and Newer choice does not work. A lot of digging on the internet and found that the command beginning with cat <<eof needs to be cat <<’eof’. the second part of this process has same issue. appling new information solved problem both statements now work. < p></eof>


At this point you have a directory /etc/apt/keyrings. In this directory you have the file packages.mozilla.org.asc Step 3 returns success. You have also successfully applied steps 4 and 5. In directory /etc/apr/souces.list.d you have the file mozilla.sources.

It contains the instruction “Signed-By: /usr/share/keyrings/packages.mozilla.org.gpg”

No where in the previous stepd was the file Signed-By: packages.mozilla.org.gpg ever created.

Why is the deb package looking in /usr/share/keyrings when step 2 puts a similarly named file Signed-By: /usr/share/keyrings/packages.mozilla.org.asc in /etc/apt/keyrings

Step 6

Running apt update returns

Err:4 https://packages.mozilla.org/apt mozilla InRelease  Sub-process /usr/bin/sqv returned an error code (1), error message is: Error: Failed to parse keyr ing "/usr/share/keyrings/packages.mozilla.org.gpg"  Caused by:     0: Reading "/usr/share/keyrings/p ackages.mozilla.org.gpg": No such file or directory (os error 2)     1: No such file or directory (o s error 2) Warning: OpenPGP signature verification failed: https://packages.mozilla.org/apt mozilla InRelease: Sub-process /usr/bin/sqv returned an error code (1), error message is: Error: Failed to parse keyrin g "/usr/share/keyrings/packages.mozilla.org.gpg"  Caused by:     0: Reading "/usr/share/keyrings/pac kages.mozilla.org.gpg": No such file or directory (os error 2)     1: No such file or directory (os error 2) Error: The repository 'https://packages.mozilla.org/apt mozilla InRelease' is not signed.

Help

This is a follow up of previous posts. Note to Wxie & Denys

Open 14

every day this week in Puzzles.com the screen has either gone into stasis or I've been kicked out to desk top

I am not a computer nerd I can only describe what is happening. I am addicted to puzzles and do them every day but am encountering problems nearly every day this week of … (read more)

I am not a computer nerd I can only describe what is happening. I am addicted to puzzles and do them every day but am encountering problems nearly every day this week of the puzzle pieces not responding to mouse and have to shut down the computer. At other times I am kicked out of the site and returned to my desk top. No amount of trying to then get back into firefox is useless until much later on. Why is this happening?

Open 12

System Administrator does not allow uploads.

I want to upload the current version of Firefox. However, the system Administrator (who is me) will mnot allow me to do so. How do I change settings to allow for the uplo… (read more)

I want to upload the current version of Firefox. However, the system Administrator (who is me) will mnot allow me to do so. How do I change settings to allow for the upload.

Open 21

Reoccurring icloud issue

There have been a reoccurring problem with Firefox that seems to show up in Linux, Windows, and MacOS. When I log into icloud, I get an error message that the icloud user… (read more)

There have been a reoccurring problem with Firefox that seems to show up in Linux, Windows, and MacOS. When I log into icloud, I get an error message that the icloud username and password is incorrect, even though the same password has been enter in Safari and other non-firefox browser without issue.

I have tried

  • Run Firefox in safe mode.
  • Clear icloud site data.
  • Clear all Firefox browser data.

The only fix seems to be to create a new profile, which seems to point to a profile corruption issue. The problem is that the problem return after a while.

Open 32

FF crashes suddenly in very inconsistent fashion

Hello, Firefox has been giving me some troubles lately and I can't figure out how to resolve the problem. Since I haven't found any way to consistently reproduce crashes,… (read more)

Hello, Firefox has been giving me some troubles lately and I can't figure out how to resolve the problem. Since I haven't found any way to consistently reproduce crashes, it is very hard for me to tell if Troubleshoot Mode also experiences the crashes, and the time I can spend doing that is very limited. As previously stated, it is very inconsistent, but relatively frequent, sometimes it crashes very soon and several times in a day, others it doesn’t at all. Sometimes it crashes with several tabs open, sometimes with only one; sometimes it crashes while using a webapp, others it does so on the newspaper page. It might be more frequent while there are Electron Webapps open, but it's more a hunch than anything, since sometimes it happens without those. I have followed the steps in: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-crashes-closing-or-quitting Been unable to find the cause so far. Here is the crash report ID from the latest crash: bp-60cd6ea9-9bd1-411d-a0ca-2f6fd0260415

The crash report does include information on my system, but please let me know if any other information might be useful.

Thank you very much in advance and I hope you're having a great day.

Open 16

Unable to disable PERMANENT STORAGE. network.cookie.noPersistentStorage does not work. No policies.json entry available

I don't really want to disable storage or ALL cookies. But I DO want to COMPLETELY sanitize on shutdown. While this policy is effective AND network.cookie.noPersistentSt… (read more)

I don't really want to disable storage or ALL cookies. But I DO want to COMPLETELY sanitize on shutdown. While this policy is effective AND network.cookie.noPersistentStorage in config has been set True, NEITHER stops Persistent Storage nor cleans it. ONLY manual cleaning (deletion) of persistent storage is available in Settings: Privacy & Security: Manage browsing data. There is no other option available that I can find. One solution suggested a setting that both disallowed cross-site cookies AND isolate other cross-site data but there is no setting like that. There are TWO separate settings for that. Besides, that is not what is wanted.

How can I either completely disable persistent storage - or, more preferred is to completely clear persistent storage upon quitting?!

I have everything else cleared on quitting but persistent storage is indeed persistent. If I have to, I will disable it completely (not preferred) but do NOT want to disable ALL storage use.

Why doesn't network.cookie.noPersistentStorage not work? Or, if it does, what does it actually do?

I would like a policies.json entry for this as I already employ the file in /etc/firefox/policies as described. This is the preferred method for multiple users.

I am using Ubuntu and Firefox Snap for Ubuntu 149.0.2 (64-bit). Let me know if other information is needed. Thank you.

Open 22

Feedback & Question: Built in vpn, Mozilla vpn extension on Linux

Hey there Mozilla team, Love the new free built-in VPN for the browser and Kit. :D But I have problems with enabling the VPN. I am on Linux Kubuntu and the VPN cannot sta… (read more)

Hey there Mozilla team, Love the new free built-in VPN for the browser and Kit. :D But I have problems with enabling the VPN. I am on Linux Kubuntu and the VPN cannot start. Funnily enough when i turn on Mozilla VPN on device level the Browser VPN does manage the enable itself.

Also I have a question about the Mozilla VPN browser extension. Is support for Linux still being worked on? And could we see the support being implemented soon?

Have a wonderful Day

Open 1 46