Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

FF 22 Sync deletes add-ons

  • 2 cavab
  • 1 has this problem
  • 16 views
  • Last reply by trumpy81

trumpy81
trumpy81
more options

When syncing with FF v22 instead of uploading my add-ons it is deleting them from FF. This is definitely not what I want to do. I have approx. 27 add-ons that I use regularly and my quota states that only 6.9kB is being used for add-ons.

Every time I select 'Recommended: Merge this device's data with my Sync data' it will delete most but not all of the add-ons from the add-ons manager.

Selecting 'Replace all other devices with this device's data' does not seem to have any effect on the Sync Quota except for my bookmarks, which seem to be fine regardless.

Am I doing something wrong or is there a problem with sync?

Firefox v22.0 running on Windows 7 Professional 64bit.

When syncing with FF v22 instead of uploading my add-ons it is deleting them from FF. This is definitely not what I want to do. I have approx. 27 add-ons that I use regularly and my quota states that only 6.9kB is being used for add-ons. Every time I select 'Recommended: Merge this device's data with my Sync data' it will delete most but not all of the add-ons from the add-ons manager. Selecting 'Replace all other devices with this device's data' does not seem to have any effect on the Sync Quota except for my bookmarks, which seem to be fine regardless. Am I doing something wrong or is there a problem with sync? Firefox v22.0 running on Windows 7 Professional 64bit.

All Replies (2)

iamjayakumars
iamjayakumars
more options

I think its not deleting the Addons

Firefox SYNC takes few minutes to download and install the Addons, so please try one more time

Firefox > Tools > SYNC Now

Don't close the firefox browser, it download and install it in backgroud

trumpy81
trumpy81 Question owner
more options

Thanks for the reply.

I have sat and watched it delete the add-ons one by one and when I try to sync FF on Mac OS X 10.8 by selecting 'Replace all data on this device with my Sync data', no add-ons are installed, only the passwords, preferences and bookmarks make it through.

The question is though, when I choose 'Replace all other devices with this device's data' it should not be deleting anything from the parent machine at all. If anything, it should be deleting the data from the server and then replacing it.

I just installed FF v22 on another Win7Pro64bit machine and my Mac and sync behaved as it should.

I don't know why it was behaving badly before but it seems to have corrected itself now.