Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

ROboform Disabled in FF version 12 and 13.

more options

After succumbing to incessant daily reminders to update to FF 12 I did and my RoboForm no longer works. I then was barraged with updates to FF 13 and it still doesn't work.

The RoboForm information is stored and available but the Roboform box doesn't pop up any more.

After succumbing to incessant daily reminders to update to FF 12 I did and my RoboForm no longer works. I then was barraged with updates to FF 13 and it still doesn't work. The RoboForm information is stored and available but the Roboform box doesn't pop up any more.

Chosen solution

Thank you for your help. In the interim I found all I had to do was "Enable" RoboForm from Tools>Add ons> Extensions and clicking "Enable" and problem solved. Again, I appreciate your help.

Dennis

Read this answer in context 👍 0

All Replies (5)

more options

Hi,

Please see this.

more options

I had seem that and I have downloaded another version of Roboform but the box still doesn't pop up when needed. (I have a RoboForm icon and it's not the tool bar I'm missing).

How do I get the Fill and Submit box to appear?

more options

You can try to check by disabling all the other add-ons in Tools (Alt + T) > Add-ons > Extensions. You can also Reset Firefox and install just the Roboform add-on to begin with. The Roboform support could also be helpful.

more options

Seçilmiş Həll

Thank you for your help. In the interim I found all I had to do was "Enable" RoboForm from Tools>Add ons> Extensions and clicking "Enable" and problem solved. Again, I appreciate your help.

Dennis

more options

No problem :)